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Software Gets No Respect
By Jon Goldman
 

Considering the mountains of money being made by many software vendors, it is ironic that, given the high-flying nature of the semiconductor industry, its software suppliers have fared so badly. Can I really justify that conclusion? Take our three largest software-only companies: FASTech, Consilium and Promis. The business recession that is finally concluding left these three companies so debilitated they could not survive as independent entities. I doubt that their investors would have chosen last year as an optimum one in which to cash out. My guess is they were sold out of necessity. Moreover, the prices paid will hardly send the venture capital community scurrying to invest in new semiconductor-related software startups. It is also interesting and very telling to note that each was sold to a major hardware supplier.

Software development, like any other engineering discipline, is expensive. The difference is that once the development is complete, a software-only product is much cheaper to produce and distribute than a hardware-based product. That should work to the developer's advantage, but only if the customer is willing to pay high enough prices to cover development costs. This model works well for mass-market software, where there are thousands or even millions of potential customers, but not in an industry where the market is a few hundred copies at most.

What about smaller software companies? Several have fared better than their big brothers. Examples include GW Associates, Brookside and a small company in my own little corner of the world, Jon Goldman Associates. At a minimum they survived the economic downturn as independently owned companies. While not privy to the internal workings of these companies other than JGA, I can venture a reasonable guess at what the prevailing business model might be. "Find a product niche that's so small the big companies aren't interested in it, and where the development costs can be covered by the sale of a limited number of copies. Strive to be the top supplier in your niche. As a corollary, if you want to expand your business, find other niches - preferably ones where you can reuse a substantial portion of your investment in code development."

GW Associates has made a living by being the last word in SECS communications. It owns the market for test software, training classes, drivers, etc. Jack Ghiselli knows more about SECS than anyone. Brookside has succeeded by being the major supplier of data capture and host interface software for Lam's etchers. They have a symbiotic relationship with Lam that appears to be good for both.

JGA's niche has been in supplying data capture and analysis software primarily for older technology horizontal diffusion furnaces. Newer generation vertical furnaces generally come equipped with OEM-supplied software of this type. We've managed to worm our way into this market through a relationship with one of the major OEMs.

Just one final point that will take us back to the starting point of this commentary - why were all three major software publishers absorbed by hardware suppliers? Because up to now, other than for niche players, it has not been possible to get top dollar for software that is not perceived as being part and parcel of a hardware-based product. In other words, a supplier who provides 25 cents worth of hardware along with a software package that has a value of $10,000 is apt to be able to sell the product for $10,000. But the value of the software by itself is still perceived as merely worth the price of the floppy disk that holds it. This is partially due to the bootleg mentality many of us (myself included) suffer from, and partially due to the high value placed on the machines that actually process wafers. The bottom line is that the foundation of a truly successful software business model is probably made of metal.

                                                                                                        

                                                                                                         


Copyright (c) 2006, Jon Goldman Associates


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